Cookie Policy

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

[Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies]

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Zaida Home is committed to fully protecting your privacy. This Privacy Policy helps you understand what personal information we collect, why we collect it, what we do with it and the choices you have, including how to update information. Our policy applies to you if you purchase our products or services or if you use any of our websites.

All data is processed or held within the scope of the General Data Protection Regulation (GDPR).

Privacy Policy

How we collect information about you?

We collect personal information directly from you, such as your name, address, email address, phone number and other contact information when you place an order, we hold these details on a secure server to fulfil orders and for future enquires regarding your order.
We do not hold any payment details, card numbers or any financial information relating to your order, this is held securely by our payment processor Worldpay which is a world renown payment gateway and credit card Processor Provider.

How we may use your personal information?

The law on data protection sets out a number of different reasons for which a company may collect and process your personal information. As a company, we are often required to process your personal information in order to carry out certain tasks relating to our business activities. In such cases, processing of personal information can be justified on the grounds of legitimate interest.

Examples are:

 

  • To fulfill orders
  • Guarantees
  • Replacement parts
  • Delivery Couriers
  • Repeat orders
  • Marketing E-mails once a month if you have agreed to receive these e-mails by signing up to our promotions, if you haven't then we will not contact ever unless its regarding a problem or update of a product you have purchased from us.

How long do we keep your personal information?

We will only use your personal information for as long as necessary for the purpose for which it was collected.

Who may we share your information with?

We share your information with the following service providers: payment gateways and delivery couriers.
We only work with service providers who meet our standards on the processing of data and data security.

How do we keep your personal information safe?

Zaida Home implements technical and organisational security measures to protect the personal information supplied by you against loss, destruction, and any unauthorised access by third parties. We ensure that all partners we work with act in compliance with the General Data Protection Regulations (GDPR).

Zaida Home is a https site meaning all your data captured when on the site is fully protected from hackers, spyware or any malicious software.

What are your rights with respect to your personal information?

You have the right to request what personal information is held about you and our reasons for processing it. Below please find examples of rights that all individuals have under the GDPR data protection laws. Please be advised that they do not apply in all circumstances.

· The right to be informed about the processing of your personal information

· The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed

· The right to object to processing of your personal information

· The right to restrict processing of your personal information

· The right to have your personal information erased (the “right to be forgotten”)

· The right to request access to your personal information and to obtain information about how we process it